Privacy Policy
Your privacy is paramount. This policy outlines how we collect, use, and protect your personal information when you interact with our content and services.
1. Introduction
Perspex Online ("we", "us" or "our") is committed to protecting the privacy of every visitor to our commercial precision-fabrication portal. This Privacy Policy explains how we collect, use, share and safeguard the personal information you provide when browsing or transacting on perspexonline.com.au.
By accessing Perspex Online you consent to the practices described in this policy. Our handling of personal data complies with the Australian Privacy Principles (Privacy Act 1988).
2. Data Collection
Name, email, phone number, billing and delivery address, payment details and ABN for trade accounts.
Drawings, CAD files, dimensions and quote requests submitted via the calculator or contact forms.
Browser type, device, IP address, referrer URL and pages visited. Captured via standard server logs and analytics.
Cookies, session identifiers and CSRF tokens used to maintain a secure browsing and checkout experience.
3. How We Use Data
To process and fulfil your custom orders, deliver order updates, respond to enquiries, generate and maintain quotes, and provide technical engineering support.
- Service Communication: Order confirmations, dispatch notifications, delivery tracking and post-sale support.
- Marketing (Opt-In): Industry newsletters, new product announcements and seasonal offers - easily unsubscribed at any time.
- Compliance: To meet record-keeping obligations under Australian taxation and consumer protection law.
4. Data Sharing
We never sell your data. We only share it with trusted operational partners necessary to deliver our service.
5. Security Measures
We employ industry-standard 256-bit SSL encryption to protect data during transmission. Server-side storage uses encrypted databases located in Australia, with strict access controls and continuous monitoring.
6. Your Rights
Request a copy of the personal data we hold about you, or ask us to correct anything inaccurate.
Request deletion of your data, subject to legal retention requirements (typically 7 years for tax records).
Withdraw consent at any time for marketing-related data sharing.
If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner.
7. Contact
For any privacy-related queries, contact us at enquiries@perspexonline.com.au or call 1300 205 581.